Shipping

Shipping Policy – MinoanGZ

At MinoanGZ, we take pride in getting high-performance gear into the hands of gamers worldwide. Please review our shipping protocols below to ensure a smooth delivery experience.

1. Order Processing

Once your payment is confirmed, we typically process your order within 1–3 business days. You will receive a confirmation email when your order has been successfully placed and another notification once your items have shipped.

Note: Orders received after 9:00 AM (PST) on Friday, or during weekends/holidays, will be processed the following business day..

2.  North American Shipping (USA & Canada)

We utilize a global fulfilment network to provide the most competitive pricing on professional gaming accessories.

•  🇺🇸 United States: We ship nationwide, including PO Boxes and APO/FPO addresses via USPS.

•  🇨🇦 Canada: We ship to all provinces. Please note: Canadian orders are tax-exempt and do not require import taxes or duties at delivery.

3. Shipping & Delivery

Standart Shipping

•  Orders will shipped on the next business day.

•  During holidays, we will be processed on the following business day (usually Monday).

International Shipping

We proudly ship worldwide and offer the following options for international customers:

A) DDP (Delivered Duty Paid) via GlobalPost Plus

Available in:
🇫🇷 France, 🇩🇪 Germany, 🇮🇹 Italy, 🇲🇽 Mexico, 🇳🇿 New Zealand, 🇪🇸 Spain, 🇬🇧 United Kingdom

•  Flat-rate shipping fee includes all taxes and duties

•  Estimated Delivery Time: 3-7 business days (after processing)

 

C) GlobalPost Standard International

Available in:
Argentina, Austria, Belgium, Brazil, Costa Rica, Croatia, Denmark, Estonia, Finland, Greece, Greenland, Hungary, Iceland, Ireland, Japan, Latvia, Liechtenstein, Lithuania, Luxembourg, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, Switzerland, United Arab Emirates

•  Shipping rates vary by destination

•  Duties and taxes are not included and may be charged by your local customs office upon arrival

•  Estimated Delivery Time: 3-7 business days 

 

Once your order ships, you will receive a tracking number via email to monitor your shipment status. Please note that actual delivery times may vary depending on your location and local postal service efficiency.

 

4. Delivery & Liability

•  Address Accuracy: Please double-check your shipping details at checkout. MinoanGZ is not responsible for orders sent to an incorrectly entered address.

•  Package Security: Once the carrier marks a package as "Delivered," it is the responsibility of the customer. If your package is missing after delivery, contact us at Contact@minoangz.com and we will assist you in the claims process with the carrier.

•  Unpaid Duties: For regions where duties apply (excluding Canada), orders returned due to unpaid fees are not eligible for a refund.

5. Lost or Stolen Packages

Once an order leaves our facility, it becomes the responsibility of the shipping carrier. MinoanGZ is not liable for lost, delayed, or stolen packages. We recommend contacting the shipping carrier directly if you encounter issues.

6. APO / PO Boxes

We do ship to PO Boxes and APO addresses using USPS. Delivery timelines may be longer for these destinations.

7. Policy Updates

This shipping policy is subject to change at any time. We encourage you to check this page periodically for the most up-to-date information.

📩 Need Help?

If you have questions about your order or shipping options, feel free to reach out to us via our Contact Us page or email our support team at Contact@minoangz.com